ww299 Terms & Conditions

These Terms & Conditions ("Terms") apply to the use of the ww299 platform and all its services. The words "ww299", "we", "us" or "platform" refer to ww299 and its operating entity. The words "user", "you" or "member" refer to any person registered on or using the platform.

ww299 is a secure and reliable online gaming platform offering cricket betting, slots, live casino, fishing games, lottery and a range of other entertainment gaming services. By accessing the platform or using any service you are bound by all provisions of these Terms.

These Terms are written in Bengali and apply to users in Bangladesh. In the event of any dispute or ambiguity the Bengali version shall be considered final. Claiming not to have read or understood these Terms is not an acceptable excuse.

1.1 Scope of Services

The ww299 platform provides the following services:

• Sports betting on cricket, football, kabaddi and other sports
• Slot games, table games and fishing games
• Live dealer casino games
• Lottery and bingo games
• Bonuses, promotions and loyalty programs

The platform reserves the right to change, add to or remove its range of services at any time without notice.

An active account is required to use all services on ww299. You must provide accurate and complete information at the time of registration.

2.1 Registration Requirements

• Each individual may operate only one account.
• The name, address and contact details provided at registration must be truthful and current.
• Providing false or misleading information may result in account cancellation.
• Opening an account in someone else's name or identity is strictly prohibited.

2.2 Identity Verification

ww299 may at any time request the documents needed to verify a user's identity, such as: a National ID card, passport or other government-issued ID. Withdrawals may be put on hold until verification is complete.

2.3 Account Security

It is your responsibility to keep your account login details, password and PIN completely confidential. Any unauthorised use of your account must be reported immediately to [email protected]. ww299 will not be liable for any loss arising from misuse of your account.

All services on the ww299 platform are for persons aged 21 or older only. By registering you confirm that you are at least 21 years of age.

• Accounts belonging to persons under 21 will be closed immediately and all deposited funds will be returned.
• Operating an account on behalf of a minor is strictly prohibited.
• Documents may be requested at any time to verify age.
• Deliberately stating a false age will result in account cancellation and forfeiture of all funds.

It is the user's responsibility to take the necessary precautions to ensure that minor members of their household cannot access this platform.

4.1 Deposit Terms

The following mobile banking methods may be used to deposit funds into ww299: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳200.

• The minimum deposit amount is ৳200.
• Deposits must be sent from a mobile banking account registered in your own name.
• Deposits from third-party accounts are prohibited.
• Deposited funds are generally credited to your account instantly.

4.2 Withdrawal Terms

The following conditions must be met to make a successful withdrawal:

• The minimum withdrawal amount is ৳800.
• The same mobile banking method used for the deposit (bKash, Nagad, Rocket or Upay) must be used for withdrawal.
• Once verification is complete, withdrawals are generally processed within 1 hour.
• Withdrawals may be held if bonus conditions have not been met.
• The deposit and withdrawal accounts must be the same.

4.3 Transaction Responsibility

ww299 will not be liable if a transaction fails or funds are lost due to incorrect information provided by the user. For any transaction issues, contact [email protected].

ww299 offers various bonuses and promotional offers. Please read the relevant terms carefully before claiming any bonus.

5.1 Welcome Bonus

New members receive a 120% bonus on their first deposit up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. Or depositing ৳14,000 earns the maximum ৳8,000 bonus, giving a total balance of ৳22,000.

5.2 Wagering Requirements

A 20x wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined deposit and bonus amount. Example: ৳1,200 bonus × 20 = ৳24,000 must be wagered before the bonus funds can be withdrawn.

5.3 General Bonus Terms

• A bonus offer applies once per person, household, address or device.
• After claiming a bonus, the wagering requirement must be completed within the specified time.
• Not all game types can be played with bonus funds — specific restrictions may apply.
• If a bonus is claimed through fraudulent means, the bonus and any associated winnings will be voided.
• ww299 reserves the right to modify or cancel any bonus offer.

5.4 VIP & Loyalty Program

ww299's VIP program has three tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.7% weekly cashback; Gold — up to 1.0% weekly cashback. Members can advance to higher tiers based on active gaming activity. The account must remain active and in compliance with the Terms to receive VIP benefits.

All games on ww299 are conducted fairly and transparently. Specific rules govern each game and are displayed before the game begins.

6.1 Betting Limits

Each game and event has a defined minimum and maximum betting limit, which is displayed in the game interface. ww299 reserves the right to change betting limits at any time.

6.2 Technical Errors

If any game or transaction is affected by a technical error or server issue, ww299 reserves the right to void the relevant bet and refund the staked amount. ww299's liability for losses caused by technical issues is limited.

6.3 Fair Play Guarantee

ww299 ensures SSL encryption and fair play across all games. Random Number Generator (RNG) technology is used to maintain the impartiality of outcomes. No game result is predetermined and every game is conducted independently.

The following activities are strictly prohibited on the ww299 platform. Breaching these prohibitions may result in immediate account closure and forfeiture of funds.

• Operating multiple accounts or opening an account in someone else's identity.
• Abusing the bonus system or participating in bonus fraud.
• Using any software, bot or automated method to operate games.
• Attempting to influence game outcomes through collusion with other users.
• Money laundering or transactions involving illegal funds.
• Attempting to breach the platform's security systems.
• Threatening or harassing platform staff or other users.
• Completing registration by providing false or misleading information.

8.1 ww299's Rights

ww299 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Breach of any provision of these Terms.
• Suspicious or fraudulent activity.
• Failure to complete identity verification or provision of false information.
• Direction from a legal or regulatory authority.
• An account that has been inactive for an extended period.

8.2 Voluntary Closure by User

Any user who wishes to close their own account should contact [email protected]. An opportunity to withdraw all legitimate funds will be provided before the account is closed; however, this may not apply if the account is closed due to a breach of the Terms.

ww299 is committed to protecting users' personal information. Detailed policies on how we collect, use and protect data are available on our Privacy Policy page.

• Your personal information will not be sold or misused by third parties.
• All transactions are secured by SSL encryption.
• Information may be shared where required to meet legal obligations.
• Users may contact us to view or correct their stored information.

To the maximum extent permitted by law, ww299 will not be liable for the following:

• Loss caused by internet disconnection or technical errors.
• Loss caused by the user's own negligence or mistakes.
• Loss caused by third-party actions or cyber attacks.
• Service unavailability due to unavoidable circumstances (force majeure) such as natural disasters or government directives.
• Financial losses in gaming — the risk of winning and losing in each game is the user's own.

ww299's total liability shall not under any circumstances exceed the amount of the relevant transaction.

ww299 believes in responsible gaming. We want our users to see gaming as a form of entertainment, not as a solution to financial problems.

• Do not place bets beyond your means.
• Avoid placing bet after bet in an attempt to recover lost money.
• Do not make gaming decisions under stress or driven by emotion.
• If needed, contact us to set up self-exclusion or deposit limits.

To learn more about responsible gaming, visit our Responsible Gaming page. If you need support, contact us via 24/7 live chat or at [email protected]. For users aged 21 and above only.

12.1 Right to Make Changes

ww299 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of important changes via notification. Continued use of the platform after any changes will be considered as acceptance of the new terms.

12.2 Entire Agreement

These terms and conditions constitute the entire agreement between the user and ww299 and supersede all previous oral or written understandings. If any provision is found to be unenforceable or invalid, the remaining provisions will continue to be in effect.

12.3 Contact

If you have any questions or concerns about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7

Our support team provides assistance in both Bengali and English.